Welcome to HEWLO (“HEWLO”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the HEWLO platform, website, applications, and related services.

By using HEWLO, you agree to the practices described in this Privacy Policy.

 

1. Information We Collect

We may collect the following types of information:

Account Information

When you create an account, we may collect:

• Name
• Email address
• Profile information
• Business information
• Login credentials
• Account preferences

 

Billing Information

When you purchase a subscription or other services, we may collect:

• Billing address
• Payment information
• Transaction details
• Subscription details

Note: Payment card information is processed directly by our payment partners and is not stored on our servers.

 

Website & Store Data

When using HEWLO, you may provide:

• Website content
• Product information
• Images and media files
• Course content
• Community content
• Customer data you choose to upload
• Custom domains

 

Usage Information

We automatically collect information such as:

• Browser type
• Device information
• IP address
• Operating system
• Referring URLs
• Pages visited
• Session activity
• Feature usage

 

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in
• Improve platform performance
• Analyze usage patterns
• Personalize user experience
• Maintain security

 

2. How We Use Your Information

We use collected information to:

• Provide and operate HEWLO services
• Create and manage user accounts
• Process payments and subscriptions
• Generate AI-powered content and websites
• Deliver customer support
• Improve platform functionality
• Monitor security and prevent fraud
• Communicate important updates
• Comply with legal obligations

 

3. AI Features

HEWLO may use artificial intelligence technologies to help users generate websites, content, product descriptions, layouts, designs, and other business assets.

Information submitted to AI-powered features may be processed by trusted third-party AI service providers solely for the purpose of generating requested outputs and improving service functionality.

Users remain responsible for reviewing and verifying AI-generated content before publication.

 

4. Customer Data

If you use HEWLO to collect information from your own customers, visitors, students, or community members:

• You are responsible for complying with applicable privacy laws.
• You are responsible for obtaining any required consent.
• HEWLO acts as a service provider for the information you collect through your website or store.

 

5. Sharing of Information

We do not sell your personal information.

We may share information with:

 

Service Providers

Trusted providers that help us operate the platform, including:

• Hosting providers
• Payment processors
• Analytics providers
• Customer support tools
• AI service providers
• Email delivery services

 

Legal Requirements

We may disclose information if required by:

• Law
• Court order
• Government request
• Regulatory obligation
• Protection of rights and safety

 

Business Transfers

If HEWLO is involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction.

 

6. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect your information against:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure

However, no system can guarantee absolute security.

 

7. Data Retention

We retain information for as long as necessary to:

• Provide services
• Maintain user accounts
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

We may delete or anonymize data when it is no longer required.

 

8. Your Rights

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Request deletion of data
• Restrict processing
• Object to processing
• Export your data
• Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

 

9. International Data Transfers

Your information may be processed and stored in countries other than your own.

By using HEWLO, you acknowledge that your information may be transferred to and processed in locations where privacy laws may differ from those in your jurisdiction.

 

10. Third-Party Services

HEWLO may integrate with third-party services such as:

• Payment gateways
• Domain providers
• Email marketing tools
• Analytics services
• Social media platforms
• AI providers

These services operate under their own privacy policies, and we encourage you to review them.

 

11. Children’s Privacy

HEWLO is not intended for children under the age of 13 (or the minimum legal age in your jurisdiction).

We do not knowingly collect personal information from children without appropriate consent.

 

12. Cookies Policy

Cookies help us:

• Authenticate users
• Remember preferences
• Improve website performance
• Analyze traffic
• Enhance security

You may manage or disable cookies through your browser settings, though some features may not function properly.

 

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, the updated version will be posted on this page with a revised “Last Updated” date.

Continued use of HEWLO after changes become effective constitutes acceptance of the updated Privacy Policy.

 

14. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

HEWLO Support
Email: support@hewlo.com
Website: https://hewlo.com

 

By using HEWLO, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

 

We Never Sell Your Data

At HEWLO, your privacy is important to us. We do not sell, rent, trade, or share your personal information with third parties for advertising or marketing purposes.

The websites, stores, content, customer information, and business data you create on HEWLO belong to you. We only use your information to provide, maintain, improve, and secure our services.

Any trusted third-party providers we work with, such as payment processors, hosting providers, analytics services, and AI infrastructure providers, may process information solely for the purpose of delivering the services you use. These providers are contractually required to protect your information and may not use it for their own marketing purposes.

Your data remains your data.